Parts & service
Our Parts Department
Our Parts Department stocks parts for all Ray-Tech models new and old to ensure that we have what you need, when you need it! Most parts ship same day when orders are received by 3pm eastern standard time. In addition to Ray-Tech parts, we also stock parts for Poweray Infrared equipment as well as some other manufacturers.
For technical help, our factory trained technicians are available 7:00am to 5:00pm eastern standard time Monday through Friday to diagnose your problems and get you back to work! If you have any questions on equipment operation, parts installation or any operational issues, give us a call at 1-800-884-2072 and we will walk you through the trouble. In addition to this, we offer technical manuals for all of our equipment models on their perspective pages listed on the top menu bar under Equipment.
The Ray-Tech Rebuild Program
If you own a piece of Ray-Tech Infrared Equipment, we offer the option of bringing it to our shop so we can go over it and get it running at peak performance again. Regardless of the age or where you bought it, we want your Ray-Tech equipment running like it should. Call our Parts Department Manager today at the number listed below and we will set up a time that it can be brought to us. Once we check it out, we will give you some price options and get right to work!